Once you raise a support ticket for a refund, here’s how the process works:

Step 1: Ticket Review (Within 48 Hours)

Our support team will review your refund request within 48 hours on weekdays (Monday to Friday).

Step 2: Refund Processing (Up to 7 Days)

If your refund is approved, the amount will be refunded within 7 working days to the original payment method.

You’ll receive updates on your ticket status and refund confirmation via email.